Our associates complete a checklist for every visit which represents the minimum routine cleaning that is done for every visit.
A few examples of tasks included on the checklist are:
- Dust ceiling fans
- Wipe window sills
- Remove garbage
- Dust light fixtures
- Clean inside and outside of microwave
- Wipe down cabinet facings
Our work is comprehensive! Of course every home or business is different so there will always be tasks we will complete beyond our checklist.
We clean your home or business top-to-bottom using a system designed to efficiently and thoroughly clean. Because we understand that your home or business is as unique as you are, our system is flexible, and we customize our services to your needs. All of us wish we had more time to meet our daily responsibilities. Pick up the phone and let us help you with your cleaning needs.
Caring Hands & More Professional Housekeeping FAQ
Q: Do I need to provide supplies or will the teams bring them?
A: Caring Hands & More associates will bring all of their own supplies and equipment.
Q: Can I have the teams clean with my own supplies? I have allergies and my floors need special cleaners.
A: Yes, we will be happy to clean with any special cleaner or solution you might need.
Q: Can I have the teams vacuum with my own equipment?
A: Yes, we will clean with your vacuum equipment but we can't be responsible if your vacuum cleaner has any damage. Caring Hands & More can only be responsible for any damage our own equipment causes.
Q: How do I leave special instructions for the cleaning teams? Can I leave a note?
A: It is better to to contact the Cleaning Services Manager with your special instructions. You can leave any instructions you want but it's typically easier to allow us to communicate with the teams.
Q: I know Caring Hands & More needs 24 hours notice to cancel my scheduled cleaning visit; what happens if I forget to let Caring Hands & More know about my cancellation in time?
A: That doesn't create a problem, we will change our schedule to suit your needs. However, we will charge a $20.00 rescheduling fee for having to rebalance our teams' workloads on short notice.
Q: Can I omit rooms that I don't want cleaned when I get my "regular service" price estimate? I have a 5-bedroom home but only want 2 bedrooms cleaned.
A: You must enter all of your bedrooms when getting a price estimate. Unfortunately, larger homes such as a 5-bedroom home require more time for cleaning. Even if our associates “skip” a couple of bedrooms, these homes are simply bigger.
Q: Why is a “One-time only” cleaning more expensive than a “weekly” or “every two week” cleaning?
A: We like to offer discounted rates to our clients who want a “regularly scheduled visit” (weekly, bi-weekly, or every three weeks).
Q: How will the associates enter my home?
A: You are welcome to be home when we clean but most clients leave a key for us. If you choose to leave a key for us you may tell us where to find your key and we will return it when we are through cleaning - OR you may have us keep your key and we will store it in our steel lock box - OR you may sign a key release in the building office. Please remember to leave a key. If we are unable to enter homes or apartments, Caring Hands & More will charge a $20.00 lockout fee to cover the associates' travel time.
Are you interested in receiving an estimate for cleaning services? Click the "Request Services" button below. Then complete the web form and make sure you place a checkmark next to "Residential Cleaning" or "Commercial Cleaning" in the requested services section, enter information about your home or business, and receive your estimate.