Privacy Policy for Caring Hands & More
Effective Date: November 11, 2026
Last Updated: November 11, 2026
Caring Hands & More ("we," "our," or "us") operates the website hosted on the Wix.com platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, contact us, or engage in our caregiving and support services.
1. Information We Collect
We receive, collect, and store any information you enter on our website or provide us in any other way.
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Personally Identifiable Information (PII): When you fill out an inquiry form, schedule a consultation, or request care services, we may collect:
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Full name
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Email address
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Phone number
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Mailing/service address
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General care needs or relationship to the care recipient
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Technical and Usage Data: We automatically collect the internet protocol (IP) address used to connect your device to the internet, browser type, operating system, page response times, visit length, page interaction information, and methods used to navigate away from the page.
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Payment Information: If online billing, deposits, or payments are processed through our website, we handle payment details (such as credit card numbers or billing addresses) securely through third-party payment gateways. We do not store raw credit card numbers on our local systems.
2. How We Collect Information
We collect personal information through:
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Direct Interactions: Online contact forms, consultation booking widgets, newsletter sign-ups, and email or phone inquiries initiated through the site.
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Automated Technologies (Cookies): Tracking tools, cookies, and analytics tags deployed automatically by Wix and integrated third-party tools as you navigate to the website.
3. Purpose of Data Collection
We collect and use your personal information for the following purposes:
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To provide and operate our caregiving and support services.
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To respond to inquiries, assess home care needs, and schedule consultations.
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To provide ongoing customer assistance and support.
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To send service updates, administrative notices, and promotional messages (where consented to).
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To comply with any applicable laws and healthcare-related administrative regulations.
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To maintain website security, prevent fraud, and optimize user experience.
4. Hosting, Storage, and Security (Wix Platform)
Our website is hosted on Wix.com. Wix provides us with an online platform that allows us to present our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our company adhere to PCI-DSS standards set by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers handle credit card information securely.
4. Hosting, Storage, and Security (Wix Platform)
Our website is hosted on Wix.com. Wix provides us with an online platform that allows us to present our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our company adhere to PCI-DSS standards set by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers handle credit card information securely.
5. Cookies and Tracking Tools
Our website uses cookies and similar tracking technologies to ensure core functionality, monitor performance, and provide a secure browsing experience.
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Essential Cookies: Necessary for system security, network management, and accessibility.
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Functional Cookies: Remember user preferences and choices.
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Analytics Cookies: Track aggregated visitor numbers and browsing patterns to help us improve site navigation and content.
You can manage or disable cookies through your browser settings or via the cookie banner displayed upon visiting our site. Disabling certain cookies may impact specific website features.
5. Cookies and Tracking Tools
Our website uses cookies and similar tracking technologies to ensure core functionality, monitor performance, and provide a secure browsing experience.
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Essential Cookies: Necessary for system security, network management, and accessibility.
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Functional Cookies: Remember user preferences and choices.
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Analytics Cookies: Track aggregated visitor numbers and browsing patterns to help us improve site navigation and content.
You can manage or disable cookies through your browser settings or via the cookie banner displayed upon visiting our site. Disabling certain cookies may impact specific website features.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information with:
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Service Providers: Trusted third-party vendors who help us operate our website, conduct our business, or serve our clients (e.g., Wix hosting, analytics providers, customer relationship systems), under strict confidentiality agreements.
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Legal and Regulatory Compliance: Authorities or legal entities when required by law, subpoena, or to protect the safety and rights of our clients, staff, or the public.
7. Communication and Consent Withdrawal
We may contact you via email, telephone, text message, or postal mail regarding your service inquiries, scheduled care, billing matters, or customer feedback.
If you no longer want us to process your data, or if you wish to opt out of non-essential communications, please contact us using the details below.
8. Your Data Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or incomplete details.
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Request the deletion of your personal data, subject to legal and regulatory record-keeping obligations.
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Opt out of marketing communications at any time.
9. Updates to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting to the website. If we make material changes to this policy, we will update the "Last Updated" date at the top of this page.
10. Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions regarding this policy, please contact us at:
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Business Name: Caring Hands & More LLC
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Email: info@caringhandsandmore.com
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Phone: +1 (319) 337-8922
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Mailing Address: 409 Kirkwood Avenue, Iowa City, IA 52440